peri Terms of Use

We at peri operate an online gaming and sportsbook platform available in supported jurisdictions. When you create an account on peri, you agree to these terms, which govern your access to our platform, your deposits and withdrawals, account security, and dispute resolution. Our terms apply to all users regardless of location — Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or any other supported region.

We designed our peri terms to be transparent about what we do, what we ask of you, and what happens if disagreements arise. This page covers the key conditions under which you access our platform, use our payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and engage with our game categories (slots, live-dealer tables, sportsbook, esports markets).

Read these terms carefully before opening a peri account. If you do not agree with our policies, do not create an account or use our services.

Account Opening and peri Eligibility

To open an account on peri, you must be of legal age in your jurisdiction and reside in a region where we offer our services. We require a valid email address, a phone number that we can verify via SMS, and basic personal information (name, date of birth). This information is used for account security, payment processing, and compliance with anti-fraud standards.

We reserve the right to decline account applications or close existing accounts if we believe you are not eligible, or if we detect fraudulent activity, duplicate accounts, or violations of these terms. Eligibility is determined by your jurisdiction and local law — we do not offer peri services in regions where online gaming is prohibited.

Your peri account is personal and non-transferable. You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your account, contact our support team immediately. We are not liable for losses resulting from compromised credentials if you fail to report suspected fraud promptly.

Deposits, Withdrawals, and peri Balance

We accept deposits via six major e-wallet services (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Deposits are processed in real time for e-wallets and within standard banking windows for bank transfers. We do not charge deposit fees — your full deposit amount is credited to your peri account balance.

Your peri account balance is maintained in Indonesian Rupiah (IDR). This balance funds all game categories on our platform: slots, live-dealer tables, sportsbook fixtures, and esports markets. You do not need separate balances or transfers between categories — one balance works across all peri games.

We may place a hold on your withdrawal if we suspect fraud or if we need to verify your identity. Any such hold is temporary and is lifted once verification is complete. We will notify you of any withdrawal delays and the reason for them.

Promotional Offers and Bonus Terms on peri

We may offer promotional bonuses or incentives from time to time. Any bonus offer on peri is subject to specific conditions — including minimum deposit amounts, turnover requirements, eligible game categories, and expiry dates. We communicate these conditions clearly when you claim a promotion. If you do not meet the stated conditions, we may void the promotion and recover associated funds.

Bonuses on peri are non-transferable and cannot be withdrawn as cash. They are account credits that can only be used to play games. If you meet all turnover requirements and your peri account balance includes bonus funds, your withdrawable balance is calculated after bonus funds are separated from your real-money balance.

We reserve the right to modify or cancel any promotion at any time without notice. We also reserve the right to void any bonus or winnings if we detect abuse, collusion, or attempts to circumvent bonus conditions.

Your Responsibility on peri

When you use peri, you agree to:

• Provide accurate and complete information during registration and verification.
• Use your account only for personal entertainment in jurisdictions where our services are legal.
• Not engage in fraud, money laundering, or any illegal activity.
• Not share your account credentials or allow others to use your account.
• Not attempt to exploit game mechanics, bugs, or platform vulnerabilities.
• Comply with all applicable local and international laws regarding online gaming.

We monitor all peri accounts for suspicious activity. If we detect violations of these terms, we reserve the right to suspend or close your account, forfeit your balance, and report you to relevant authorities if required by law.

Dispute Resolution and peri Support

If you have a dispute with peri regarding a game result, a withdrawal delay, a promotional condition, or any other matter, contact our support team within 14 days of the incident. We will investigate and respond within 5 business days. Our investigation is based on game logs, payment records, and account activity available on our servers.

We make final determinations on disputes based on evidence available in our systems. If you believe our decision is incorrect, you may request a second review, though our decision on the second review is binding.

If you remain unsatisfied after our internal dispute process, you may pursue external resolution through applicable regulatory bodies in your jurisdiction. However, we are not obligated to participate in external dispute mechanisms unless required by law.

Support hours

We provide support during standard business hours in Indonesian time. Response times may be longer during weekends or major holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi.

Contact methods

Reach our peri support team via email, live chat on our website, or through the help section of the peri app.

Limitation of Liability on peri

We provide peri on an "as-is" basis. We do not warrant that our platform will be error-free, secure from all threats, or available at all times. We are not liable for:

• Technical issues, downtime, or interruptions to peri service.
• Data loss or corruption resulting from platform issues or your device failure.
• Losses resulting from your account compromise, unauthorised access, or credential sharing.
• Network delays or failures affecting deposits or withdrawals.
• Indirect, incidental, or consequential damages of any kind.

Our total liability to you for any claim arising from peri is limited to the amount you deposited into your account during the preceding 12 months. This limitation applies regardless of the cause of your loss.

Jurisdiction and Applicable Law for peri

We at peri operate only in jurisdictions where online gaming is lawful. It is your responsibility to verify that accessing and using peri is legal in your location before you create an account. We do not provide legal advice — consult local regulations or a legal professional if you are unsure.

We reserve the right to restrict or block access to peri from any jurisdiction at any time. If you access peri from a prohibited jurisdiction, you do so at your own risk and in violation of these terms and applicable law.

These terms are governed by the laws of our operating jurisdiction. Any disputes are resolved through binding arbitration or in courts within that jurisdiction, to the extent permitted by law. You agree to submit to the jurisdiction of our chosen forum.

Privacy and Data Protection on peri

We collect your personal data (email, phone, name, date of birth, payment details) to operate peri, process your transactions, and comply with regulatory requirements. We store your data securely using standard encryption and do not sell it to third parties. Your payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet credentials) are encrypted and stored only as long as needed to process your transactions.

We may share anonymised data with payment processors, anti-fraud services, and regulators as required by law. We do not share your personal information with marketers or advertisers without your consent. Our full privacy policy is available on our peri website and outlines all our data practices in detail.

Changes to peri Terms

We may amend these terms at any time. Material changes will be communicated to you via email or notification in the peri app at least 14 days before the changes take effect. Your continued use of peri after the effective date constitutes your acceptance of the amended terms. If you do not agree with changes, you may close your account before they take effect.

Final Statement

These peri terms of use represent our complete agreement with you regarding your use of our platform. If any provision of these terms is found to be unenforceable, the remaining provisions remain in full force. We appreciate your adherence to these terms and your participation in peri within the bounds of applicable law.

For the full text of our privacy policy, responsible service guidelines, and additional policies, visit our peri website or contact our support team.